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Connect your Shelly plug
DropStop watches your pump through a Shelly smart plug. Enter its MQTT prefix below to begin.
Open your Shelly's web interface (its address on your home WiFi).
Go to Settings → MQTT and copy the MQTT prefix (the same value as the Client ID — it looks like shellyplugusg4-abc123…).
Paste it below and continue.
Enter these in your Shelly
In your Shelly's Settings → MQTT, turn on Enable and enter:
Server
Username
Password
Connection type: Default TLS
Also enable Generic status update over MQTT
Save on the Shelly, then come back here.
Save this password now — for security we can't show it again (you can regenerate one later).
Connecting…
Waiting for your plug to check in…
Where should your plug connect?
We set your DropStop plug up before we ship it, so all you do is plug it in.
To do that we need the WiFi it should join at your home.
We're getting your plug ready
This page updates itself — leave it open, or come back any time.
Get your plug back on WiFi
If your plug never checked in, it almost always means it couldn't join your
WiFi — a changed password, a different network, or a typo when you sent us the details. You can
fix it yourself in about two minutes; nothing else about your plug needs to change.
Leave the plug powered on and wait about ten minutes. It keeps retrying your WiFi for
a while first; once it gives up, it creates its own network named ShellyPlug… so
you can get in. Don't worry if nothing appears for the first few minutes — that's normal.
On your phone, go to Settings → WiFi and join that ShellyPlug… network,
using your plug password below.
Open 192.168.33.1
in your browser — that's the plug itself. Sign in as admin with the same password.
Choose WiFi, pick your home network, enter its password, and save.
Rejoin your normal WiFi on your phone. The plug checks in here within a minute or two, and
puts its own network away again shortly after.
Plug password…
Only the WiFi changes — everything else DropStop needs is already set up on the plug.
If it still doesn't check in, get in touch and we'll sort it out.
Your pumps
Tap a pump to view it. Alerts stay on for every pump, all the time.
Have multiple properties and pumps to manage? Adding a new pump will take you to
the Stripe screen to purchase a new DropStop plug and a subscription that you can manage right
from this account!
Pump users
Everyone who can see and control this pump.
Invite someone by the email they use with Google. They just sign in to DropStop
with that Google account — no subscription needed, and they can see and control this pump like
you do. Tell them: app.dropstopapp.com → Continue with Google.
Plug settings
Your Shelly's MQTT settings (in the Shelly app: Settings → MQTT). The Client ID and Username are the same value.
Server
Client ID
Password••••••••••••
Plug password…
Use this if you ever need to open your plug's own settings page — for example if
your WiFi changes and the plug can't reconnect. Sign in as admin with this password.
Write it down somewhere, or note that it lives here: if your plug is offline, this page
is where you'll find it.
New password shown above — copy it into your Shelly app's MQTT settings and save. Your plug goes offline until it reconnects with the new password.
Subscribe to DropStop
A subscription keeps DropStop watching your pump around the clock and lets it shut the pump off if a leak runs unattended.
DropStop needs two things to work: power and internet — that's all.
LOOK AT THE PLUG ON THE END OF YOUR PUMP'S CORDNot the outlet on the wall — the plug itself, pulled out and turned to face
you with its round pin at the bottom. A plug and the outlet it goes into are
mirror images, so it matters which one you're looking at.
120-volt plugs
240-volt plugs
Other options
Its breaker in the panel
A wired-in pump has no plug to look at, so the breaker is what tells us